CDO Travel & Hospitality Exchange 2024 Explores Data Opportunities in London – Travel And Tour World

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Building on the success of its 2023 launch, the CDO Travel & Hospitality Exchange returns for its second year on 11-12 September 2024 at Hilton Syon Park in London. This event gathers senior data leaders from the travel and hospitality sectors for two days of learning, discussion, and networking. Attendees will gain valuable insights on harnessing data for operational excellence, building world-class data teams, and enhancing customer experiences through effective data use.

The travel and hospitality industry faces unique challenges in data organization and governance due to the multitude of systems and suppliers involved. Many data leaders feel they are not fully leveraging their organization’s data potential. With new legislation and the constant evolution of customer expectations, the role of data leaders has become increasingly demanding.

The CDO Travel & Hospitality Exchange agenda addresses the complexities of implementing effective data strategies, helping businesses thrive in today’s data-driven world. With 70 select data leaders in attendance and a variety of activity formats, including industry-specific roundtables, plenary presentations, and one-to-one meetings with solution providers, the event offers a tailored platform to explore solutions to the real-world challenges faced by data leaders in this sector.

The speaker faculty features thought leaders from prominent travel and hospitality brands, including Hirra Sulanki, Group Head of Digital Analytics & Optimisation at TUI; Gillian Cossey, Global Data Protection Officer at Virgin Atlantic; and Nick Beresford, Head of Data & Analytics at Heathrow Airport. Attendees will gain expert knowledge and actionable insights needed to drive data-driven change within their organizations.

Agenda highlights include a presentation on ‘The Ongoing Battle Between Modernisation and Legacy Systems’ by Philip Cotton, Head of Customer, Trending & Trading Insight at On the Beach, and a closing panel discussion on ‘Navigating the Path to Data Maturity’ featuring Andrea Ferrari, Director of Planning & Forecasting at Silversea Cruises. This discussion will help attendees visualize optimal data architecture, team structures, and strategies for organizational success.

Attendance at the CDO Travel & Hospitality Exchange is by invitation only. To join the conversation, network with fellow data leaders, and discover valuable solutions for your organization, request an invitation by clicking here. For more information on the agenda and speaker lineup, visit the event website here.