How to avoid scams in London: a guide for protecting your business

In the UK, businesses face many sophisticated scams that can cause financial loss, reputational damage, and even operational disruption.

From phishing attacks to fraudulent invoices, scammers continuously evolve their tactics, targeting companies of all sizes.

To help UK businesses protect themselves, this guide explores the most common scams, key indicators of legitimate partners, and practical tips to avoid falling victim.

Understanding the risks: common scams targeting London businesses

Scams affecting UK businesses come in various forms. Below are some of the most common types that business owners should be aware of:

Phishing scams

Phishing involves scammers impersonating legitimate organizations—such as banks, suppliers, or government bodies—through email or text messages.

The goal is to trick recipients into clicking on links to fake websites or downloading malicious attachments, which often leads to the theft of sensitive information, such as login credentials, financial data, or customer details.

Always verify the sender’s email address carefully and watch out for slight misspellings in domain names.

Be cautious about clicking on unsolicited links or downloading attachments, and ensure your business uses up-to-date security software that can detect and block phishing attempts.

Invoice fraud

This scam targets businesses by sending fraudulent invoices that appear to come from legitimate suppliers or service providers.

The scammer hopes the payment will be processed without verification, transferring funds to a fraudulent account.

Establish clear procedures for verifying invoices before payment.

Always double-check the bank account details with your supplier, and train your finance team to spot inconsistencies in invoices, such as changes in payment details or unfamiliar contact information.

CEO fraud (business email compromise)

CEO fraud, or business email compromise, involves scammers impersonating senior executives (e.g., CEOs or finance directors) and instructing employees to transfer funds or provide sensitive information.

These requests are often urgent, pressuring employees to act quickly without verifying the legitimacy of the request.

Implement strict verification processes for any financial transactions, especially if they involve large sums of money.

Train staff to recognize the signs of CEO fraud, and encourage them to double-check with senior executives through alternative channels (like a phone call) before taking action.

Tech support scams

Scammers may contact businesses, pretending to be from legitimate IT service providers, and claim that they’ve detected issues with the company’s systems.

They aim to gain remote access to networks or convince businesses to pay for unnecessary services or software.

Only engage with IT providers you have initiated contact with.

Always verify the legitimacy of unsolicited tech support calls or emails, and never allow remote access to your systems unless you have confirmed the identity of the provider.

Key indicators of legitimate business partners: what to look for

Avoiding online scams, especially in the gaming industry, requires a sharp eye for critical traits of trustworthy businesses.

Verifying reviews on gaming services can provide a thorough analysis of the casino’s reliability, game fairness, and overall user experience, helping you make informed decisions and avoid potential scams.

Legitimate gaming providers typically display clear licensing information from recognized authorities, offer secure payment options, and have transparent terms and conditions.

Additionally, they provide robust customer support and positive user feedback.

As scammers become more sophisticated, it can be challenging to distinguish between trustworthy business partners and fraudulent entities.

Here are some key traits to look for in legitimate companies:

Proper licensing and certifications

Make sure any business partner or supplier has the proper licenses, accreditations, or certifications relevant to their industry.

For example, ensure that financial services companies are registered with the Financial Conduct Authority (FCA).

Transparent payment processes

Legitimate businesses provide clear payment terms and use secure, traceable methods of payment.

Be cautious of companies that request payment via unusual or untraceable methods, such as cryptocurrency or international bank transfers to unfamiliar countries.

Verified contact information

Always verify that a business partner’s contact details (email address, phone number, and physical address) match the information on their official website.

Fraudsters often use fake websites or impersonate legitimate businesses with slightly altered domain names.

Customer and supplier reviews

Look for customer and supplier reviews, particularly on trusted platforms.

If a company has many negative reviews or complaints about non-payment, late deliveries, or suspicious behavior, it may be a red flag.

Conversely, positive and verified feedback can help confirm a company’s credibility.

Practical tips for protecting your business from scams

To safeguard your business from falling victim to scams, follow these best practices:

Train employees on scam awareness

Educate your employees about common scams and provide training on how to spot suspicious activity.

This is particularly important for employees in finance, procurement, and IT departments who may be targeted by scammers.

Implement two-factor authentication (2FA)

For any system requiring login credentials, use two-factor authentication to add an extra layer of security.

Even if a scammer gains access to an employee’s password, 2FA can prevent them from accessing the account without a second form of verification.

Verify new business contacts

Always research and verify new suppliers or clients before engaging in business.

Use reputable third-party tools, such as Companies House, to verify that the London business is registered and active in the UK.

Secure online transactions

Use secure payment methods, such as BACS or CHAPS, and avoid making sensitive transactions over unsecured networks, such as public Wi-Fi.

Always confirm payment requests with the relevant stakeholders before transferring large sums of money.

Monitor for unusual activity

Regularly monitor your accounts and systems for any suspicious activity, such as unexpected transactions, login attempts from unfamiliar locations, or requests to change banking details.

Address any anomalies immediately and report suspicious transactions to your bank and the authorities.

Report scams immediately

If you suspect that a scam has targeted your business, report it immediately to Action Fraud, the UK’s national reporting center for fraud and cybercrime.

Early reporting can help prevent further losses and protect other businesses.

Staying vigilant: the importance of fraud prevention

Scams can affect any business, but by staying informed and proactive, you can significantly reduce the risk.

Regularly review and update your company’s security protocols, and foster a culture of vigilance among employees.

Remember, scammers often target those who appear to be unprepared—by taking preventive steps, you’re already ahead of the game.

By implementing the practices outlined in this guide, London businesses can better protect themselves from scams and maintain a secure, trustworthy operation.

Featured image credit: Benjamin Child, free to use under Unsplash license