London Heathrow Airport Expands Partnership with SITA

Dark/Light Mode
(16/07/24)
 London Heathrow Airport
has extended its partnership with SITA by signing a five-year
agreement for the tech company to provide a wide range of network,
telecommunications and connectivity services, whilst also introducing
new solutions to businesses operating within the
airport.

SITA will not only continue to strengthen
Heathrow’s digital infrastructure, supporting thousands of network
access switches and wireless access points, as well as thousands
more analogue and internet phone lines, but SITA’s on-site
team at Heathrow will also deliver new projects and support
around the network telecoms infrastructure, cyber-security, radio
and operational technology.

With this new model, SITA will enhance the commercial telecoms offering for Heathrow’s B2B
customers, delivering communications solutions to a
variety of internal clients, including airlines, ground handlers
and retailers.

“As air traffic increases across European airports, airports are
increasingly prioritizing IT to strengthen their operations, and
give their passengers a seamless experience,” said Sergio Colella,
President, Europe at SITA. “By delivering a robust IT
infrastructure, our goal is to make sure Heathrow can future-proof
its network needs for effortless operations, all while making the
passenger experience more enjoyable. This partnership also opens
exciting new avenues for commercial clients enabling the London
airport to offer its customers a raft of new opportunities.”

SITA has been working with Heathrow since 2011,
reinforcing the airport’s infrastructure as it became the busiest
airport in Europe, with nearly 80 million passengers in 2023.

“We are delighted to extend our partnership with
SITA as strengthening and enhancing our IT infrastructure is
critical to our mission to be an extraordinary airport fit for the
future,” said Helen Elsby, Chief Solutions Officer, Heathrow
Airport. “Having a robust and reliable network is essential for
delivering seamless operations and meeting the needs of millions
of passengers and numerous businesses that rely on Heathrow every
day. In addition to providing this assurance, the partnership also
provides the opportunity to gain valuable insight into the
innovative solutions that SITA brings to our industry and to our
customers.”

See also: Future of Air
Travel – Podcast and Video Interview with Sumesh Patel, President
of SITA Asia Pacific

PODCAST

Latest
exclusive video interviews: SITA
Reports Record Results; Future of Air Travel – Podcast and Video
Interview with Sumesh Patel, President of SITA Asia Pacific; Miss
International Queen 2024 (MIQ 2024) – Interview with Alisa
Phanthusak, MD, Tiffany’s Show Pattaya, Thailand; 16
HD Video Interviews from Routes Europe 2024 in Aarhus, Denmark;
9 HD Video Interviews from Routes Asia 2024 in Langkawi, Malaysia;

Standard to Open Residences in Hua Hin and Phuket, Thailand; Video
Interview with Amar Lalvani, Executive Chairman;
9 Exclusive Video Interviews
from ASEAN Tourism Forum
2024
in Vientiane, Laos;


8 NTO Press Conferences from ASEAN Tourism Forum 2024 in
Vientiane, Laos;

13 HD Video Interviews from World Travel
Market 2023 in London, England;

5 HD Video Interviews from APG World Connect 2023 in Monaco, France;
and

15 HD Video Interviews from Routes World 2023 in Istanbul, Türkiye.