London Tickets and Tours issues warning to British commuters 

Major UK train stations have been targeted by a cyber-security attack.  The hack impacted around 19 railway stations managed by Network Rail, including London Euston, Manchester Piccadilly, and Liverpool Lime Street. It is reported rail passengers attempting to access the on Wednesday, 25 September, were redirected to a site which displayed Islamophobic messages. Travel experts London Tickets and Tours warn those travelling through any of the busy cities to stay extra vigilant.

Magdalena Petrusic, a travel expert from London Tickets & Tours says, “Using public wi-fi when travelling through any train station is risky. Many public wi-fi networks are unencrypted, meaning data transmitted over the network can be intercepted by hackers. Hackers can intercept sensitive information like passwords, usernames, or personal details as you enter them on websites or apps.  Therefore, it is always recommended to use your personal data and even avoid hotspots which could be fake.  If you do not have data and need to use wi-fi, you can use a VPN (Virtual Private Network), which makes it much harder for hackers to intercept or view your data.”

Below, Magdalena Petrusic, shares five important tips for UK travellers to help them avoid falling victim to a travel scam.

1. Wi-fi scams: In tourist-heavy areas like London or Manchester, scammers will set up fake public wi-fi networks. This means that when you connect, they can steal your personal information, including your home address, passwords, social media, credit card details and more. It is always recommended that you use your personal data, and if you need to use wi-fi, use a VPN.
2. Fake train ticket inspectors: Scammers can impersonate train staff or ticket inspectors and ask to see your ticket. They will then claim the ticket is invalid and tell you to pay an on-the-spot fine. These fraudsters may pressure you into handing over cash or card details. Always ensure you show your ticket to the official train staff and real ticket inspectors will have proper uniforms and badges. If you’re unsure, ask to see the inspector’s ID or verify their legitimacy with another staff member.
3. Overpriced taxis: Drivers who want to make more money from you can inflate prices or take longer routes to overcharge unfamiliar travellers. Some drivers can also claim their meter is broken. Especially in London, it is important to never get in a black cab if a meter is not there. Also check if the taxi is legitimate, as often scammers operate unlicensed taxis, and pose as official drivers but lack proper licenses. Use official taxis or ride-sharing apps like Uber, where prices are pre-determined.
4. Fake Booking Websites: Whenever you book modes of transport such as train tickets, flight tickets or even hotel accommodation, always ensure to use the travel networks’ official website, or alternatively a trusted booking website such as Trainline or Booking.com. Scammers can create fraudulent websites that mimic legitimate travel operators or accommodation platforms, tricking travellers into booking non-existent flights or hotels.
5. Card skimming at ticket machines: Fraudsters can attach skimming devices to a ticket machine to steal credit card information when passengers swipe their cards to buy tickets. Often, you can spot a machine that has been tampered with if something looks unusual, like loose parts or extra attachments. To be extra safe, try to use contactless payment methods or official apps to purchase tickets directly on your phone, avoiding physical machines.