Travel
Ryanair issues a travel warning for Britons going on holiday today amid potential disruptions
Ryanair customers may face delays if travelling to or from London Stansted due to poor weather conditions.
This is outside of Ryanair’s control and other airlines may be affected by the delays.
Holidaymakers should check for updates on their flights but they will also be contacted if they are affected.
The budget airline states: “Affected passengers will be notified and any passengers travelling to/from London Stansted on Sunday 5 May should check their Ryanair app for the latest updates on their flight.
Flyers at London Stansted may be affected
PA
“We regret any inconvenience caused to passengers by these weather conditions, which are outside of Ryanair’s control and affect all airlines operating to/from London Stansted Sunday 5 May.”
What to do if your flight is delayed
Tourists can seek compensation if flights are severely delayed or cancelled but what this entails can vary depending on the reason.
Ryanair flyers can get help from colleagues at the airport to find out if they are applicable and they may be entitled to meal vouchers or accommodation.
The airline states: “If your flight is expected to be delayed for two hours or more (for flights up to 1,500km) or three hours or more (for intra-EU flights over 1,500km and other flights between 1,500km and 3,500km) you will receive assistance at the airport, including meal coupons.
“Flights can be cancelled for reasons beyond our control, for example, ATC strike, adverse weather conditions, medical emergencies, etc.
“If your delay extends to the next day, we will oftentimes provide hotel accommodation and transportation between the airport and the accommodation.”
Those who have a delayed flight may also be able to request to be rerouted to the destination at the earliest opportunity or change their flight to a new time or date for free.
Customers are advised to check the app
PA
Ryanair added: “You may also be entitled to compensation in accordance with the applicable Passenger Rights Regulations. Entitlement for compensation for delayed flights depends on eligibility criteria.
“There are only a small number of cases where passengers are entitled to compensation for cancelled flights. Flights can be cancelled for reasons beyond our control, for example ATC strikes, adverse weather conditions, medical emergencies, etc.
“If circumstances are beyond Ryanair’s control, you will not be entitled to compensation.
“Ryanair operates over 2,800 flights per day so it can take 24-96 hours for our operations team to establish why a flight has been cancelled. Please be rest assured it is a priority for us to resolve all potential claims as quickly as we can.”
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