Travel
Severe delays hit London Underground line due to staff shortage
In June, a BA flight at Gatwick had been grounded, causing 16 diversions. One impacted flight was jetting out of Malaga and bound for Gatwick, but instead landed in Heathrow.
Three people left the plane – including Boris Johnson’s father, Stanley – after the pilot asked if anyone wanted to disembark. The roughly 200 riders remaining landed in Gatwick about three hours later.
Now BA has confirmed the airline won’t compensate passengers for the inconvenience.
‘The plan was to refuel, and the aircraft was given a slot to fly to Gatwick,’ passenger Richard Davenport told the Independent of the June 28 flight.
‘However, as Stanley Johnson decided he wanted to get off – along with another passenger – we subsequently missed the slot.’
He added: ‘With a car parked at Gatwick, we didn’t have to option to just leave at Heathrow. It left 99.5 per cent of passengers with a bitter taste.’
BA told customers that they were refused compensation as they ‘reached their destination within three hours’.