Travel
TfL Oyster photocards still unavailable after cyber attack
“What angers me is that there has been almost radio silence around the topic and absolutely no alternatives have been offered to students,” she said.
“To add to irritation, they (TfL) state they may be able to offer a refund, which I find shocking. It should be a guarantee.”
Ms Harman said the lack of updates was “unacceptable” in her view, and that while she was able to afford to pay for a travelcard “many students can’t and are priced out of something so essential, public transport”.
TfL said photocards for those aged five to 15 that may have expired since September would still be accepted if shown to staff until the end of this yea, externalr.
Student and care leaver Oyster card users are advised to keep track of their fares, and TfL says it intends to refund customers for additional travel costs incurred once the issue is fixed.
The transport authority added it was unable to process yearly address checks for over 60s but added their photocards would keep working as normal.